Holiday Inn Express Benicia, an IHG Hotel

I had a great experience from the moment I walked into the office! The lady running the desk was so nice! I wish I would’ve gotten her name, but she had a beautiful rose tattoo on her neck and she was the friendliest person!!! She got everything together very quickly, and I was ready to go in no time!! The best service I’ve ever had at a hotel. The room was very clean and the bathroom was exceptionally clean and was fully stocked with extra towels and everything I needed. I will definitely stay here again!!! This was my first time there and it’s now one of my favorite hotels! Thank you for a wonderful experience!!!

The staff were very nice, especially Emi in the dining hall. The room was spacious and the beds were comfortable. It was also conveniently located to some surrounding restaurants. Overall a very nice short stay!

Impressive continental breakfast and helpful, polite staff. Beds were comfortable and rooms were well insulated from noise of neighboring rooms and hallways.

I appreciated the friendliness and helpfulness of the housekeeping staff since they were my only personal encounters with staff. The housekeeper was so helpful with checking in and if I had questions.

Free breakfast, friendly staff, comfortable sheets and bed.